Effective Date: April 2, 2026
Mainstay Suites Knoxville and Ravi & Tailor LLC ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including when you communicate with us via text message (SMS).
When you provide your mobile phone number and consent to receive text messages from us, we may use SMS to:
By providing your mobile number and opting in to our text messaging program, you consent to receive recurring automated or manually sent text messages from Mainstay Suites Knoxville. Consent is not a condition of purchase or stay.
Message frequency varies. You may receive up to a few messages per month depending on your interactions with us and any active promotions.
Standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges incurred by your carrier.
You may opt out of receiving text messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and no further texts will be sent. To re-subscribe, reply START at any time.
For assistance, reply HELP to any of our messages or contact us directly at gm@mainstayknoxville.com or call (865) 247-0222.
We may collect the following information when you interact with us:
We do not sell or share your personal information or mobile number with third parties for their own marketing purposes.
We take reasonable measures to protect the information you share with us. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Mainstay Suites Knoxville is owned and operated by Ravi & Tailor LLC. As the owning entity, Ravi & Tailor LLC is responsible for the overall management and operation of the property, including the policies and practices described in this Privacy Policy.
Any personal information collected through this website or during your stay is held on behalf of Ravi & Tailor LLC and Mainstay Suites Knoxville. Your information will not be shared with any affiliate, partner, or third party outside of what is necessary to fulfill your reservation or comply with applicable law.
For questions or concerns specifically related to Ravi & Tailor LLC's data practices, you may contact us using the information in the Contact Us section below.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or our text messaging practices, please contact us:
Mainstay Suites Knoxville
144 Merchants Drive, Knoxville, TN 37912
Email: gm@mainstayknoxville.com
Phone: (865) 247-0222